Customizing Message Content

Formatting Options #

The SPE message editor supports full WordPress formatting:

Text Formatting #

• Bold — Highlight important information
• Italic — Emphasize words or phrases
• Strikethrough — Show removed/old information
• Code — Display technical information

Structure #

• Headings — H2, H3, H4 for organizing content
• Paragraphs — Keep text readable with spacing
• Lists — Bullet points or numbered steps
• Blockquotes — Highlight important notes

Media #

• Images — Product photos, diagrams, icons
• Links — External resources, guides, support pages

Adding Images #

1. Place your cursor where you want the image
2. Click Add Media button
3. Upload or select an image
4. Set alignment (left, center, right)
5. Add alt text for accessibility
6. Click Insert into post

Image Tips:

• Keep images under 600px wide
• Compress images for faster email loading
• Use PNG for graphics, JPG for photos
• Always add descriptive alt text

Adding Links #

1. Highlight the text you want to link
2. Click the link icon (or Ctrl/Cmd + K)
3. Enter the URL
4. Check “Open in new tab” if desired
5. Click Apply

Link Examples:

• [View Setup Guide](https://yourstore.com/guides/product-setup)
• [Contact Support](https://yourstore.com/contact)
• [Download Manual](https://yourstore.com/downloads/manual.pdf)

Using HTML #

For advanced users, you can switch to the Text tab and use HTML:

<div style="background: #f0f0f0; padding: 15px; border-radius: 5px;">
  <strong>Pro Tip:</strong> Store in a cool, dry place for best results.
</div>

Note: Some email clients have limited CSS support. Stick to inline styles and basic HTML.