---
title: Free Version Limitations
description: "### What's Limited in SPE Free #### 1. Order Status: Processing Only In the Free version, SPE Messages only appear in **Processing** order status emails. **What this means:** - When an order moves to \"Processing\" status, your message appears - Messages do…"
url: "https://smartproductemails.com/documentation/free-version-limitations/"
updated: "2026-01-17"
category: SPE Free Documentation
---

# Free Version Limitations

### What's Limited in SPE Free

#### 1. Order Status: Processing Only

In the Free version, SPE Messages only appear in **Processing** order status emails.

**What this means:**

- When an order moves to "Processing" status, your message appears
- Messages do NOT appear in other statuses (On-Hold, Completed, Refunded)

**When Processing emails are sent:**

- After successful payment for most payment methods
- When you manually change an order to Processing

#### 2. One Message Per Product

Each product can only have **one** SPE Message assigned.

**What this means:**

- You cannot assign different messages for different scenarios
- If you need multiple messages, you'd need to combine them into one

**Workaround:** Create a comprehensive single message that covers all the information you want to share.

### What's NOT Limited

Even in the Free version, you can:

- ✅ Create **unlimited** SPE Messages
- ✅ Use the **full content editor** with formatting
- ✅ Add **images and links** to messages
- ✅ Use all **dynamic content tags**
- ✅ Assign messages to **any number of products**

### When to Upgrade to PRO

Consider upgrading if you need:

- **Multiple order statuses** — Send different messages when orders are on-hold, completed, or refunded
- **Multiple messages per product** — Assign several messages to one product
- **Status-specific content** — Different care instructions vs. shipping information
- **Priority support** — Get help faster when you need it

View PRO Features →