Effective Date: Jan 1, 2026
Smart Product Emails (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the Smart Product Emails PRO WordPress plugin.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website or services.
1. Information We Collect
We collect information from you in several ways:
1.1 Personal Information You Provide
When you interact with our website or services, you may provide us with personal information, including:
Account Registration:
- Name
- Email address
- Username and password
Purchases:
- Billing information (collected and processed by WooPayments/Stripe – we do not store credit card information)
- Billing address
- Order history
- License keys
Support Requests:
- Name and email address
- Information you provide in support tickets
- Website URL (if relevant to your support issue)
Newsletter/Marketing:
- Email address (if you opt-in to our mailing list)
- Communication preferences
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information:
Website Usage Data:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Date and time of visit
- Device information
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website. See our Cookie Policy for more details.
1.3 Information Collected by the Plugin
When you use the Smart Product Emails PRO plugin, it may collect and transmit the following data to our licensing server:
License Validation Data:
- Timestamp of API request
- Action type (license check, activation, deactivation)
- License key
- Website URL where the plugin is installed
- IP address of the server
- API response and status
Purpose: This data is collected solely for license validation, fraud prevention, and ensuring compliance with our License Terms.
Note: The free version of Smart Product Emails (hosted on WordPress.org) does not collect or transmit any data to our servers.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 To Provide and Maintain Our Services
- Process your orders and deliver products
- Manage your account and license keys
- Validate plugin licenses and prevent fraud
- Provide customer support
2.2 To Improve Our Services
- Analyze website usage and user behavior
- Identify and fix technical issues
- Develop new features and improvements
- Conduct research and analytics
2.3 To Communicate With You
- Send order confirmations and receipts
- Send license renewal reminders
- Respond to your inquiries and support requests
- Send important updates about our products or services
2.4 For Marketing (With Your Consent)
- Send promotional emails about new products, features, or special offers
- Display targeted advertisements (if applicable)
You may opt-out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us at support@smartproductemails.com.
2.5 For Legal and Security Purposes
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our Terms and Conditions
- Protect the rights, property, and safety of Smart Product Emails, our users, and the public
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
Payment Processing:
- WooPayments/Stripe (for processing payments)
- These providers have their own privacy policies governing how they use your information
Email Services:
- Email marketing platforms (e.g., Mailchimp, ConvertKit) – only if you opt-in to our mailing list
- Transactional email services (for order confirmations, etc.)
Analytics:
- Google Analytics or similar services (if implemented)
- These services may collect data about your website usage
Hosting and Infrastructure:
- Web hosting providers
- CDN providers
All service providers are contractually obligated to keep your information secure and confidential and may only use it for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- A court order or subpoena
- A request from law enforcement or government authorities
- Legal processes or investigations
3.3 Business Transfers
If Smart Product Emails is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred to the new owner. We will notify you before your information is transferred and becomes subject to a different privacy policy.
3.4 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Data: Retained while your account is active and for a reasonable period after account closure for legal and business purposes
Purchase Records: Retained for tax and accounting purposes as required by law (typically 7 years)
License Validation Logs: Retained for fraud prevention and troubleshooting purposes (typically 12-24 months)
Marketing Data: Retained until you unsubscribe or request deletion
You may request deletion of your data at any time by contacting us at support@smartproductemails.com.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
5.1 Access and Portability
- Right to request a copy of the personal information we hold about you
- Right to receive your data in a structured, machine-readable format
5.2 Correction
- Right to request correction of inaccurate or incomplete information
5.3 Deletion (Right to be Forgotten)
- Right to request deletion of your personal information
- Note: We may be required to retain certain information for legal or business purposes
5.4 Opt-Out
- Right to opt-out of marketing communications
- Right to opt-out of certain data collection (e.g., cookies, analytics)
5.5 Objection and Restriction
- Right to object to certain processing of your data
- Right to request restriction of processing in certain circumstances
5.6 Withdraw Consent
- Right to withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at support@smartproductemails.com.
We will respond to your request within 30 days.
5.7 GDPR Rights (EU/EEA Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to lodge a complaint with a supervisory authority
- Right to know the legal basis for processing your data
- Right to data portability
Legal Basis for Processing (GDPR):
- Contract performance (to provide you with our products and services)
- Legitimate interests (to improve our services and prevent fraud)
- Consent (for marketing communications and cookies)
- Legal obligations (for tax and accounting purposes)
5.8 CCPA Rights (California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if your information is sold or disclosed (we do not sell your information)
- Right to opt-out of the sale of personal information
- Right to deletion
- Right to non-discrimination for exercising your rights
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Access controls and authentication
- Regular security audits and updates
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account password.
7. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where we or our service providers operate.
If you are located outside the United States, please be aware that the United States may have different data protection laws than your country. By using our services, you consent to the transfer of your information to the United States.
For EEA users, we ensure that adequate safeguards are in place for international transfers, such as Standard Contractual Clauses approved by the European Commission.
8. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@smartproductemails.com. We will delete such information from our systems.
9. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.
What are cookies? Cookies are small text files stored on your device when you visit a website.
How we use cookies:
- Essential cookies (required for website functionality)
- Analytics cookies (to understand how you use our website)
- Marketing cookies (to deliver targeted advertising)
Your choices: You can control or delete cookies through your browser settings. However, disabling certain cookies may affect website functionality.
11. Do Not Track Signals
Some browsers support “Do Not Track” (DNT) signals. Our website does not currently respond to DNT signals. However, you can control tracking through cookie settings and privacy browser extensions.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of material changes by:
- Posting a notice on our website
- Sending an email notification (if you have an account)
- Updating the “Effective Date” at the top of this policy
Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Smart Product Emails
Email: support@smartproductemails.com
Website: https://smartproductemails.com
Summary of Key Points
For your convenience, here’s a summary of our privacy practices:
✓ What we collect: Name, email, billing info, website usage data, license validation data ✓ Why we collect it: To provide services, process orders, validate licenses, improve our product, and communicate with you ✓ Who we share it with: Service providers (payment processors, email services) – we never sell your data ✓ Your rights: Access, correction, deletion, opt-out, and more ✓ How we protect it: SSL encryption, secure servers, access controls ✓ How long we keep it: As long as necessary for business and legal purposes ✓ Cookies: We use cookies for functionality, analytics, and marketing (you can opt-out) ✓ Children: We don’t collect data from children under 16 ✓ Contact us: support@smartproductemails.com for any privacy questions
Thank you for trusting Smart Product Emails with your information. We are committed to protecting your privacy.